Stay Customer Centered
Execution at the store level ensures success at the corporate level. That's why we think of our organizational chart as inverted, with stores at the top. The ideas and execution that inform our strategy and drive our success come from customers, our associates, and all of us who are committed to listening.
Have a Competitive Mindset
We seek competitive individuals who demand the best of themselves, who constantly strive to meet and surpass the next challenge, and who set the bar continuously higher. We are in a fast-paced business that demands much and delivers much to those who always improve.
Encourage Hands-On, Empowered Leadership
GameStop management is deeply involved in both long-term strategy and day-to-day operations. We lead by doing and work diligently to engage and empower every associate to create lasting and creative solutions. We seek, promote, and reward top talent; continuously bring out the best in others; remain focused on what matters to our people and our business; and we make creative, courageous decisions focused on our customers and our associates.
Take Personal Responsibility
We are in the game business, but GameStop isn't a game: it is a business that we take seriously and we realize that our shareholders expect the best we have to offer, just as we expect the best from ourselves.
Embrace Change as Opportunity
We believe that the most successful organizations and people are willing to reinvent themselves as often as needed. This principle has helped us build an innovative and profitable business that protects our large family of associates.