Associate Analyst, Transaction Assurance in Grapevine, TX at GameStop

Date Posted: 7/7/2020

Job Snapshot

Job Description



Part of the Accounting Services department, the Transaction Assurance Services team serves a critical role in ensuring various high-volume financial transaction streams are completely and accurately recorded. Focused on sales audit, treasury accounting, and reconciliations services, the Transaction Assurance team provides key support to various teams across the enterprise, including Accounting, Treasury, the Field, and Loss Prevention.

The Transaction Assurance team creates business value through three core capabilities:

•         Exceptions Research and Resolution

•         Data Analysis for Business Insights

•         Accounting Excellence

Working under direct supervision, the Transaction Assurance Associate Analyst performs various accounting and analyst duties related to transaction and general ledger reconciliations for sales and other critical business transactions. The primary outcome of this position is to increase profitability through accurate and timely transaction validation, exception handling, and analysis.

An associate in this position will be a subject matter lead within the team for one or more transaction streams. The associate will assist his/her supervisor in completing special projects, with an emphasis on improving team processes and procedures, monitoring ongoing operations, and expanding reconciliation capabilities. This position requires timely reporting to management and field. The associate will interact with his/her supervisor several times a week to receive guidance and feedback.


•         Complete transaction reconciliations accurately and within GameStop’s expected timeframe

•         Research and resolve exceptions using available tools, including Blackline, General Ledger, and POS systems as well as other down-stream systems

•         Prepare journal entries for review and process information to meet accounting requirements

•         Prepare monthly General Ledger account reconciliations

•         Complete monthly General Ledger account variance analyses

•         Build and maintain KPI reporting for management review of team operations

•         Compile and analyze exceptions trends to deliver reporting and insights to management, using Excel and Business Intelligence tools such as Power BI

•         Assist management with documenting policies and procedures and training new associates

•         Assist management with special projects, including creating new Blackline reconciliations

•         Proactively collaborate within the Transaction Assurance team and other stakeholders to identify process and system-related issues, simplify processes, reduce costs, and prevent loss; follow up to resolution

•         Maintain intradepartmental relationships as it pertains to job responsibilities

•         Demonstrate a consistent commitment to field-focused service by prioritizing field-based requests, responding quickly and favorably to field-based feedback, and proactively seeking ways to help store teams focus on customer service as productively as possible

•         Display excellent verbal and written communication to internal and external customers

•         Manage relationships in a manner acceptable to others and to the organization

•         Model team commitment by adhering to the team's expectations and guidelines; meeting deadlines; and by being cooperative, collaborative, and flexible


•         Analytical Proficiency- Leverages extensive knowledge of qualitative and quantitative methods to identify, organize, interpret, and report data needed by organizational decision makers to achieve favorable business outcomes

•         Information Monitoring – Establishes ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it

•         Decision Making – Compares data from different sources to draw conclusions and takes action that is consistent with available facts, constraints, and probable consequences

•         Continuous Improvement- Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact


•         Bachelor’s degree in Accounting, Finance, or related field

•         Minimum of 1-2 years of general accounting experience

•         SOX experience preferred

•         Experience working within reconciliation and/or sales audit software preferred (e.g., Blackline, ReconNET, Aptos)

•         Demonstrated ability to quickly learn and optimize the use of technologies preferred

•         Retail experience preferred


•         Working knowledge of generally accepted accounting principles

•         Working knowledge of account reconciliations, credit card processing, and cash management functions

•         Working ability to communicate effectively with others using written and spoken English

•         Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions

•         Ability to recognize discrepancies/errors in data/information and to respond to work errors in a professional manner, working collaboratively and cooperatively with others

•         Possess proficient analytical, problem-solving and decision-making skills

•         Proficient ability to work under demanding time constraints and production goals

•         Proficient ability to work cooperatively and collaboratively with others

•         Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences

•         Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

•         Demonstrated learning agility to respond favorably to rapidly evolving systems, applications, organizational objectives, and internal processes

•         Proficient knowledge of office computer platforms and applications, including Microsoft Word, Excel, PowerPoint and Outlook