Benefits Administrator in Grapevine, TX at GameStop

Date Posted: 1/7/2020

Job Snapshot

Job Description



Working with general supervision, the Benefits Administrator supports benefits projects through day-to-day activities that contribute to successful completion of team deliverables.  The principal business outcome of this position is to facilitate the completion of benefits projects and tasks.  An associate in this position may interact with his or her supervisor several times a week to receive guidance and feedback, however is able to work independently.  Some non-routine activities will require a supervisor’s advanced approval.


  • Assist with the development, implementation and maintenance of employee benefit programs, including full-time, ACA-compliant and part-time plans
  • Assist with the administration of all paid time off programs and resolve all data and system-related issues as needed
  • Respond and resolve associate issues escalated by third-party administrators; partner with management to resolve cases
  • Ability to process benefits billing and reconciling of accounts
  • Assist with the planning, drafting and publishing of benefits communication articles
  • Process and file all court-ordered coverage and LOA-related unemployment claims
  • Respond to questions and special requests from associates and managers on a variety of benefits-related topics
  • Support all benefit events such as education workshops, health fairs, blood drives, flu clinics, etc.
  • Develop and generate reports to meet management requests and business needs for HR-related data and statistics as needed
  • Test new business processes, system modification and updates as well as make adjustments to deductions as needed.
  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace
  • Evaluate information gathered from multiple sources, reconcile conflicts and summarize information
  • Maintain the confidentiality and security of data accessed during the course of daily activities
  • Perform additional tasks or duties as assigned
  • Proficient ability to meet deadlines in a fast paced environment with competing initiatives


  • Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
  • Information Monitoring – Setting up ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it.
  • Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
  • Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.


  • High school diploma or GED required; bachelor’s degree in business administration, human resources management or related field from an accredited program preferred
  • At least 1-3 years’ experience in a HR-Benefits function strongly preferred


  • Proficient ability to communicate effectively with others using spoken and written English— bilingual English/Spanish communication skills preferred
  • Working knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Outlook, PowerPoint, and Word
  • Working knowledge of HR Management software such as Workday, PeopleSoft, UltiPro or similar system
  • Working knowledge of regulatory environments as they relate to benefits programs including ACA, FMLA, ERISA and USERRA
  • Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
  • Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others
  • Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
  • Working project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities