DC Operations Manager in Shepherdsville, KY at GameStop

Date Posted: 10/15/2021

Job Snapshot

Job Description



The DC Operations Manager plans and coordinates distribution activities to ensure accurate, efficient, and timely operation of the distribution function.  This position maintains a positive work environment through solid communication, effective supervision, workload planning, and consistent enforcement of company policies.  This position works independently; interacting with his or her supervisor as needed.  Most activities are completed without a supervisor’s advance approval.


• Utilize RF technology, AS400, AS400 query support, and MS Access to develop and maintain databases for reporting, inventory control and configuration of Warehouse Management System (WMS).

• Operate, troubleshoot and create daily plans using AS400, Pack to Light and WMS.

• Develop consistent and efficient processes and expectations through assigned distribution area(s).

• Coordinate associate schedules to ensure that performance expectations are met with the utmost efficiency. 

• Adhere to OSHA guidelines and ensure a high level of safety awareness.

• Coordinate activities with other departments to ensure an efficient workflow that meets the needs of the entire organization.

• Conduct employee meetings to provide information and a forum for the associates to express concerns;  minimize employee turnover through developing a positive work environment and high associate engagement.

• Understand the effects that all processes have on cost management;  monitor these processes and recommend improvements to cost management.

• Prepare mid-year and annual performance evaluations;  prepare and discuss plans for associate development.

• Work to maintain proper inventory levels considering the effects on inventory control from all functional areas;  continuously work to improve and prevent shrinkage. 

• Supervise 1 to 4 leads as well as 4 to 40 nonexempt associates; possibly managing 1-2 supervisors.

• Coach, develop, train, retrain, hire and discipline team members.

• Ensure appropriate training of new and existing associates. 

• Assist Human Resources with conducting interviews and making hiring recommendations.


• Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

• Continuous Improvement – Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.

• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.

• Strategic Decision Making – Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision after developing alternatives based on logical assumption, facts, resources, constraints, and organizational values.


• Bachelor's degree from an accredited program  in Business, Management, or other related field required

• At least 3 - 5 years of related experience at a supervisor or manager level within a warehouse, distribution, or manufacturing environment required


• Proficient knowledge of GameStop WMS, PKMS & RF scanner

• Proficient ability to communicate effectively with all levels of the organization using spoken and written English

• Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Word and Outlook

• Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

• Ability to be flexible to adapt to changing priorities and perform basic task work to meet deadlines

• Proficient understanding of basic math functions (add, subtract, multiply divide)

• Ability to recognize discrepancies in written/recorded data/information

• Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership

• Ability to accept constructive feedback and improve training skills on an ongoing basis

• Possess proficient analytical, problem solving and decision making skills

• Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization

• Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

• Consistently follows and adheres to all GameStop Affirmative Action Program-related policies and procedures