Director, Talent Acquisition in Grapevine, TX at GameStop

Date Posted: 8/31/2021

Job Snapshot

  • Location:
    625 Westport Parkway
    Grapevine, TX
  • Experience:
    Not Specified
  • Date Posted:

Job Description



Working independently and strategically, the Director of Talent Acquisition is responsible for strategically continuing the company’s vision of attracting great talent while staying abreast of changes in regulatory and market conditions.  The principal business outcome is to spearhead high visibility projects and initiatives, develop local and national recruiting plans, partner with senior management to identify current and future hiring needs, challenges and action plans. This role will lead the Talent Acquisition Team, partnering with executives and stakeholders in planning and the development of recruiting strategies and diversity programs with the company’s brands.  The role will support leadership in all components of attracting, developing and retaining talent.  The role requires close, collaborative working relationships with all levels of leadership.  All routine and many non-routine decisions may be made without supervisor approval; the role interacts with a supervisor as frequently or infrequently as needed to be successful.


  • Foster a culture of continuous improvement and innovation; execute strategies to improve hiring processes, build capabilities in data-driven decision making, talent forecasting, sourcing techniques, and interview best practices.

  • Manage automated resumes and applicant tracking system.

  • Develop methods for using technology and social media to enhance the recruitment, screening and hiring of qualified individuals.

  • Design and implement a multi-faceted talent strategy to best address immediate and future business needs; execute sourcing initiatives to build a proactive pipeline of high caliber, diverse, and well-qualified talent, and identify most qualified candidates through various screen and assessment methodologies.

  • Develop and communicate talent acquisition plan to management and team members. This includes, but is not limited to, identifying emerging and innovative strategies for recruiting new hires to the organization.

  • Manage high profile positions (Director Level and above) including full life cycle recruiting support for strategic roles.

  • Provide key metrics related to recruiting efforts including average time to fill, average cost per hire, offer to close, hires per month, and manager response time.

  • Maintain expert knowledge of functional specialty by staying abreast of best practices, legal developments, emerging trends, technological advancements and benchmark comparisons.

  • Participate in the development and adherence of the departmental budget as it relates to talent acquisition and retention activities.

  • Work closely and collaboratively with other senior leaders throughout the organization; identify, develop, and sustain productive stakeholder relationships from all functions

  • Assist leaders at all levels of the organization with minimizing complexity and with identifying productive cross-functional efficiencies and workplace behaviors

  • Partners closely with key organizations to ensure culturally appropriate marketing and branding solutions, customer interactions and community engagement.

  • Develops strategic relationships, increasing the depth and breadth of the Company’s partnerships, the GameStop’s brand and ongoing evaluation of the ROI.

  • Partners with HR Business Partner’s (HRBPs) to develop and implement strategies for their respective Business/Function, Corporate and Field/Stores, partners with Talent Acquisition to implement effective recruiting strategies at all levels

  • Adhere without exception to the rigorous confidentiality requirements associated with the role

  • Demonstrate exceptionally high commitment levels to service, support, and effective relationship management

  • Actively build the capability of others through relevant, timely balanced feedback; coaching and teaching, encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors

  • Create and sustain a work environment that encourages a productive balance between entrepreneurial thinking and risk management

  • Identify, track, and report meaningful performance/progress metrics, and support the team with achieving performance goals

  • Develop and maintain outstanding third-party relationships, as needed, to ensure favorable, consistent service levels

  • Actively support a culture of constructive accountability in all areas of the organization

  • Model the behaviors expected of all GME associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity

  • Manage relationships in ways acceptable to others and to the GameStop organization and affiliated businesses.

  • Make profitable, sustainable decisions by identifying issues, problems, and opportunities; gathering and interpreting information; generating alternatives collaboratively with others; choosing an appropriate action; and aligning resources

  • Build organizational capability through continuous improvement activities; originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas, and implement solutions


  • Accredited Bachelor’s degree in business administration, human resources management or related business field of study required; Master’s degree with a related field of study preferred

  • 7 or more years of related HR leadership experience required, with at least 3 years of experience as a manager with direct reports

  • A minimum of 5 years of experience with proven success in full-cycle recruitment within the Retail Industry or equivalent combination of education and experience

  • Experience utilizing an ATS for recruitment efforts such as Workday

  • Skilled proficiency using interviewing skills, particularly with the use of behavioral interviewing, to establish rapport with candidates and gather information for hiring decisions

  • Skilled experience working with recruiting techniques and employment policies and procedures

  • Ability to work non-traditional hours during peak service periods


  • Expert relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership

  • Proficient understanding of specialized HR functions, including benefits, compensation, administration, and HRIS

  • Proficient understanding of change management strategy, including the ability to develop a highly agile and responsive support services team

  • Expert ability to communicate effectively with others using written and spoken English, including the ability to provide clear, constructive feedback to team members

  • Proficient ability to manage emotionally-charged disagreements through consensus building, relationship management, and the formation and presentation of logical, business-based arguments

  • Expert ability to assertively solve strategic problems and deal with a variety of concrete variables in situations where only limited standardization exists

  • Strong project management orientation, including proficient abilities to establish clear objectives aligned with strategic goals; identity, secure, and motivate talent; communicate regularly and effectively with major stakeholders

  • Expert knowledge of Microsoft Office applications and project management tools

  • Expert understanding of strategic and functional planning, including the ability to translate potentially abstract strategic concepts into actionable, measurable project plans

  • Expert-level analytical skills

  • Proficient presentation skills to effectively present information to an audience of varying responsibility within the company

  • Expert ability to create and sustain productive cross-functional relationships across the organization

  • Ability to work under demanding time constraints and production goals

  • Expert knowledge of employee development: talent assessment, competency-based development, motivation and reward

  • Expert ability to effectively recruit, hire, coach, train, develop, retain, and redirect others as needed in order to produce a successful team

  • Expert ability to model consistently GME’s commitment to a respectful, diverse, inclusive, and collaborative work environment

  • Proficient understanding of change management strategy and practice

  • Consistently demonstrates a commitment to GME policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities