Loss Prevention Manager in York, PA at GameStop

Date Posted: 6/11/2021

Job Snapshot

Job Description

Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Model the behaviors expected of all GameStop associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity
  • Manage relationships in a manner acceptable to others and to the organization
  • Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible
  • Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; and using recognition to reinforce desirable behaviors
  • Work collaboratively and cross-functionally with other business units throughout the GameStop organization

Position Responsibilities:

  • Oversee Loss Prevention Agent team, including hiring, training, productivity, accountability and development.
  • Ensure optimal operation of all physical security/inturision detection hardware.
  • Interact with Inventory Control and shrink reporting to identify shrink trends and issues.
  • Investigate to resolution incidents of potential theft, including suspect interviews.
  • Oversee enforcement of all policies and procedures related to Loss Prevention.
  • Interaction with Operations partners regarding Loss Prevention initiatives and support.
  • Oversee building safety initiatives, including safety committee meetings, safety audits, accident review, and other safety initiatives.
  • Perform other incidental and related duties as required and assigned by the Director of Loss Prevention

RELATED COMPETENCIES

  • Creating Collaborative Relationships- Working effectively and cooperatively with others; establishing and maintaining good working relationships with others outside of his or her own functional area
  • Managing Work- Effectively managing his or her own and others’ time and resources to ensure that work is completed efficiently
  • Developing Others- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • BS/BA degree in Criminal Justice preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Microsoft Excel proficiency required
  • Knowledgeable in Microsoft Office products and Windows Operating Systems
  • Work overtime as required
  • Working knowledge of CCTV systems and access control systems.
  • Emergency preparedness training
  • Basic first aid training
  • Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
  • Expert ability to work under demanding time constraints and production goals
  • Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities
  • Possess expert analytical, problem solving and decision making skills
  • Proficient ability to model consistently GameStop’s commitment to a respectful, diverse, inclusive, and collaborative work environment
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities