Merchant, Pre-Owned Merchandising in Grapevine, TX at GameStop

Date Posted: 9/5/2018

Job Snapshot

Job Description



Working under general supervision, the Pre-owned Merchandising Merchant manages select, traditional merchandising functions for the pre-owned merchandising department. Foci include supply and demand, pricing to maximize revenue and margin, and controlling the in/out flow of trade-in product per the organization’s most vital business needs. The position is also heavily involved in managing external purchasing and wholesaling. The principal business outcome for this role is to maximize the profitable sales from pre-owned through product selection, and pricing, development and maintenance of productive cross-functional relationships throughout the organization. Associate will interact with his or her supervisor as needed by either. Most activities are completed without a supervisor’s advance approval.


•         Determine appropriate retail and trade-in prices based upon product supply and demand

•         Manage the pre-owned category margin to meet or exceed company goals

•         Manage category/SKU level inventory levels to company and department goals

•         Gather communications from the new buying team related to upcoming markdowns that may impact pre-owned pricing

•         Manage external purchasing opportunities or wholesale of gaming product in order to maximize possible sales through various vendor partners

•         Assist with analyses of pre-owned reports to determine necessary actions based upon market trends

•         Design/create reports in order to react to needs of department based on current issues

•         Assist the Manager of Pre-owned Merchandising  with the training of new hires and/or seasonal employees

•         Model the behaviors expected of all GameStop associates including a drive for results, with a demonstrable bias for action; high levels of maturity and professionalism;  giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity

•         Make profitable, sustainable decisions by identifying issues, problems, and opportunities; gathering and interpreting information; generating alternatives collaboratively with others; choosing an appropriate action; and seeking guidance as needed

•         Work collaboratively and cross-functionally with other major business units throughout the GameStop organization

•         Manage relationships in a manner acceptable to others and to the organization

•         Prepare reports, presentations, and general updates as often as needed to audiences of varying technical expertise and levels of responsibility

•         Stay abreast of job-related trends and developments across the retail industry; prepare relevant recommendations as needed

•         Model the high level of customer service expected of all GameStop associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others’ feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate


•         Building Strategic Relationships — developing and using collaborative relationships to facilitate the accomplishment of work goals.

•         Technical / Professional Knowledge and Skills — having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.

•         Adaptability — maintaining effectiveness when experiencing changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

•         Building Trusting Relationships — using appropriate interpersonal styles to establish effective relationships
with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.


•         Bachelor’s degree required, with accredited study in business management, merchandising, marketing, logistics, or financial analysis — two years of relevant buying experience in a retail setting may be considered as a substitute

•         4 years of related work experience required; at least two years of purchasing/buying experience in a retail environment preferred


•         Proficient written/verbal communication and presentation skills using spoken English — multilingual (English/Spanish/Mandarin) preferred

•         Proficient ability to meet demanding, evolving and potentially overlapping deadlines

•         Ability to work collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization

•         Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives

•         Proficient project planning skills, including the ability to organize, prioritize and control job responsibilities in order to meet deadlines in an environment with overlapping and potentially conflicting priorities

•         Possess expert analytical, problem solving and decision making skills

•         Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions

•         Proficient knowledge of Microsoft Office Outlook and Word software programs, expert knowledge of Excel

•         Expert knowledge of video games.

•         Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership

•         Ability to recognize discrepancies/errors in written/recorded data/information including the ability to initiate and respond to work errors in a professional manner, working collaboratively and cooperatively with others

•         Basic presentation skills to effectively present information to an audience of varying responsibility within the company

•         Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease

•         Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities