Supervisor, DC Operations in Grapevine, TX at GameStop

Date Posted: 11/12/2020

Job Snapshot

Job Description

Description:

SUMMARY

The DC Operations Supervisor maintains the flow of the workload through the distribution center with a focus on maintaining efficiency standards, following all policies and procedures and creating an environment that provides development for all associates.  This position works under general supervising; interacting with his or her supervisor several times a week to receive guidance and feedback.  Some activities are completed without a supervisor’s advance approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*

  • Utilize RF technology, AS400, AS400 query support, and MS Access to develop and maintain databases for reporting, inventory control and configuration of WMS.

  • Coordinate associate schedules to ensure that performance expectations are met with the utmost efficiency. 

  • Adhere to OSHA guidelines and ensure a high level of safety awareness.

  • Conduct employee meetings to provide information and a forum for the associates to express concerns. 

  • Prepare mid-year and annual performance evaluations;  prepare and discuss plans for associate development.

  • Work to maintain proper inventory levels considering the effects on inventory control from all functional areas;  continuously work to improve and prevent shrinkage. 

  • Understand the effects that all processes have on cost management;  monitor these processes and recommend improvements to cost management.

  • Supervise 1 to 4 leads as well as 4 to 40 nonexempt associates.

  • Coach, develop, train, retrain, hire and discipline team members.

  • Ensure appropriate training of new and existing associates. 

  • Assist Human Resources with conducting interviews and making hiring recommendations.

RELATED COMPETENCIES

  • Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

  • Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

  • Developing Others - Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.

  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

  • High School Diploma or GED required

  • At least 2 years of experience in a lead or supervisor position within a warehouse, distribution or manufacturing environment required

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES

  • Possess accurate typing and data entry skills

  • Proficient knowledge of GameStop WMS, PKMS & RF scanner

  • Proficient ability to communicate effectively with all levels of the organization using spoken and written English

  • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Word and Outlook

  • Ability to organize, prioritize, and control job responsibilities

  • Ability to be flexible to adapt to changing priorities and perform basic task work to meet deadlines

  • Proficient understanding of basic math functions (add, subtract, multiply divide)

  • Ability to recognize discrepancies in written/recorded data/information

  • Ability to accept constructive feedback and improve training skills on an ongoing basis

  • Possess working analytical, problem solving and decision making skills

  • Working ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization

  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities