VP, Merchandising Operations in Grapevine, TX at GameStop

Date Posted: 3/22/2020

Job Snapshot

Job Description



Working independently and strategically, the Merchandising Operations Vice President will serve category management as central hub for in analytics driven functions.  Associate will interact with his or her supervisor and senior leadership as needed.  Most activities are completed without a supervisor’s advance approval. This role is generally characterized by high levels of enterprise-level scope; strategic, functional, and relational complexity, and a high level of independent decision making.


  • Create and lead Merchandising Operations team; stand-up new unit in line with EVP vision (structure, mindset & behaviors); select internal and external talent to fill key unit roles
  • Lead replenishment team to support overall merchandising execution
  • Oversee all inventory management, forecasting, and replenishment strategies along with replenishment order execution to support category management
  • Assess operational and financial performance of inventory
  • Forecast inventory requirements/impact for promotional programs
  • Lead spatial elements of merchandising; Oversee execution of POG & Space management
  • Establish centralized support team for all pricing and promotion execution
  • Responsible for all analytics-based business rhythms:  Analyze overall merchandising business, to include category, operational, and financial performance, ensuring data integrity
  • Communicate to executive management on performance; represent budget requirements, cost targets and overall op. performance
  • Empower employees and develop top talent; create opportunities for skill development and career progression
  • Coordinate and collaborate with Categories and PL on the coordination of space management, with Visual Merch., coordination of visual merchandising, with Private label, PL inventory management, with Categories, promotion execution, and with Private Label, PL-related inventory management coordination
  • Lead with enthusiasm for GameStop mission, customers and people
  • Create a team culture of collaboration, trust and accountability
  • Coach teams actively and provide constructive feedback to develop future talent
  • Champion customer orientation
  • Model the behaviors expected of all GME associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity
  • Define and communicate a compelling vision and strategy for the department
  • Strategically align talent, processes, and financial resources to organizational imperatives
  • Consistently demonstrate his or proficiency with relationship management, consensus building, critical thinking, risk tolerance, and creative, entrepreneurial-thinking
  • Create sustainable strategic alliances across all organizational functions to build enterprise level value


  • Establishing Strategic Direction - Establishing and committing to a long-term business strategy based on an analysis of systemic information and consideration of resources, market drivers, and organizational values
  • Emotional Intelligence- Establishing and sustaining trusting relationships by accurately perceiving and interpreting one’s own and others’ emotions and behavior in the context of the political environment; leveraging insights to effectively manage one’s own responses and reactions
  • Executive Disposition - Demonstrating a poised, credible, and confident demeanor that reassures others and commands respect; conveying an image that is consistent with the organization’s vision and values


  • 10 or more years of related experience required; at least 3 years of Director level experience required
  • Accredited Master’s degree required; additional undergraduate study, certifications, and related leadership experience may be considered in substitution


  • Expert ability to communicate effectively with others using written and spoken English including the ability to define organizational strategy well
  • Expert ability to view the organization within market and cultural contexts to identify entrepreneurial opportunities
  • Expert ability to align talent, financial resources, and processes to organizational strategies
  • Expert relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership
  • Expert ability to manage emotionally-charged disagreements through consensus building, relationship management, and the formation and presentation of logical, business-based arguments
  • Expert knowledge of employee development: talent assessment, competency-based development, motivation and reward
  • Expert understanding of human capital strategy
  • Expert ability to model consistently GME’s commitment to a respectful, diverse, inclusive, and collaborative work environment
  • Proficient understanding of change management strategy and practice
  • Expert understanding of change management strategy and practice
  • Consistently demonstrates a commitment to GME policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities