Advanced Engineer, Business Continuity and Resiliency in Grapevine, TX at GameStop

Date Posted: 9/24/2019

Job Snapshot

Job Description


Working independently, the Business Continuity and Resiliency Advanced Engineer is a key role to the Information Security team.  Your responsibilities are to manage the global business continuity and resiliency program.  Key requirements are to plan, develop, maintain, and test our business continuity and resiliency/disaster recovery plans. You’ll join a team of talented minds empowering our organization to understand their risk, develop effective strategies and effectively safeguard our brands. This role is generally characterized by a moderately high level of scope, a moderate level of complexity, and a high level of independent decision making.


  • Work with business representation to develop and maintain the business continuity program
  • Engage with lines of business to develop business continuity plans that meet organizational policies and standards
  • Execute and facilitate business continuity tabletop exercises to ensure business and technology personnel are versed in business continuity plan responsibilities
  • Subject matter expert for business continuity management
  • Provide overall direction and oversight to support and maintain a strong business resiliency, preparedness and response environment
  • Coordinate actions to mitigate business continuity risks associated with offices, functions and operations to maintain the well-being of employees, protect assets, and provide continued service during business disruptions
  • Regularly assesses recovery capability and report on status to stakeholder groups
  • Facilitates 24x7 preparedness real time response support
  • Coordinate activities with the functions/groups that play a role in crisis management
  • Validate business impact assessments (BIAs) to identify critical applications/systems and recovery capabilities and priorities
  • Coordinate business continuity and resiliency program training and awareness activities
  • Support the governance, project management and quality management activities
  • Drive resiliency/disaster recovery program to meet RTO and RPO objectives
  • Evaluate and enhance resiliency/disaster recovery technology and solutions
  • Identify, track, and report meaningful performance/progress metrics on the state of business continuity and resiliency.
  • Model the behaviors expected of all GameStop leaders including, but not limited to, a drive for results, with a demonstrable bias for action; high levels of emotional intelligence, maturity, and professionalism; giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity
  • Originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas, and implement solutions


  • Collaboration – Works effectively and cooperatively with others, establishing and maintaining good working relationships, contributing to team success.
  • Innovation — Generates innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
  • Continuous Improvement – Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact.
  • Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.


  • Accredited bachelor’s degree in technology, business administration, or similar business discipline; or any equivalent combination of experience and skills required AND
  • 5+ years of professional experience, with 5+ years of business resiliency, disaster recovery, business continuity and/or information security required
  • Experience of implementing, designing and assessing complex business continuity  and business resiliency solutions in medium-to-large environments
  • Strong technology and business requirement writing experience
  • Experience with regulatory compliance and information security management frameworks (e.g., IS027000, COBIT, NIST 800, etc.)


  • Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
  • Expert ability to establish and maintain harmonious working relationships with colleagues, staff and external contacts, and to work collaboratively and cooperatively in a professional team environment
  • Proficient ability to manage emotionally-charged disagreements through consensus building, relationship management, and the formation and presentation of logical, data-based arguments
  • Demonstrated capacity for gathering and scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions
  • Proficient ability to communicate effectively with others using written and spoken English
  • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives  
  • Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, PowerPoint, Project and Word
  • Ability to positively model the organization’s commitment to integrity, diversity, inclusion, and maintaining a respectful workplace
  • Ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease