Financial Operations Supervisor - Store Depository in Grapevine, TX at GameStop

Date Posted: 1/25/2020

Job Snapshot

Job Description



Working under general supervision, the Financial Operations Supervisor leads the store depository team and is an accounting subject matter authority for multiple transaction streams. The primary business outcome of this position is to ensure high-volume financial transactions are recorded completely and accurately.  Associates in the role will have the accounting experience and technical aptitude necessary to ensure proper controls, reduce exception levels, expand reconciliation capabilities, and improve team processes and procedures.  This position requires timely reporting to management and field leaders and will interact independently with work stream stakeholders to troubleshoot issues and support ad hoc requests. This position may interact with his or her manager several times a week to receive guidance and feedback.


  • Approve monthly general ledger account reconciliations and journal entries according to GAAP
  • Complete monthly general ledger account variance analyses for business insights and to identify abnormal charges and make required adjustments
  • Complete transaction reconciliations accurately and within GameStop’s expected timeframe
  • Research and resolve exceptions using available tools, including but not limited to BlackLine, Dynamics GP, and POS systems
  • Compile and analyze exception trends to deliver reporting and insights to management
  • Assist other associates in preparing journal entries, resolving reconciliation issues, and submitting reconciliations that meet department and team standards
  • Demonstrate a consistent commitment to field-focused service by prioritizing field-based requests, responding quickly and favorably to field-based feedback, and proactively seeking ways to help store teams focus on customer service as productively as possible
  • Build and maintain intradepartmental relationships as it pertains to job responsibilities
  • Display excellent verbal and written communication to internal and external customers
  • Assist in training new associates and documenting policies and procedures
  • Assist with audit requests
  • Assist with special projects as assigned
  • Model team commitment by adhering to the team's expectations and guidelines; meeting deadlines; and by being cooperative, collaborative, and flexible
  • Manage relationships in a manner acceptable to others and to the organization; adhere consistently with all organizational policies related to our respectful workplace
  • Demonstrate a high level of emotional intelligence, including the ability to manage conflict effectively
  • Responsible for adhering consistently with all employment policies as stated in the employee handbook provided or as provided by his or her supervisor
  • Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities


  • Analytical Proficiency – Leverages extensive knowledge of qualitative and quantitative methods to identify, organize, interpret, and report data needed by organizational decision makers to achieve favorable business outcomes
  • Information Monitoring – Establishes ongoing procedures to collect and review information needed to manage an organization or ongoing activities within it
  • Continuous Improvements – Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact
  • Leadership Disposition – Demonstrating a poised, credible, and confident demeanor that reassures others and encourages respect; conveying an image that is consistent with the organization’s vision and values


  • Bachelor’s degree in Accounting, Finance, or related field required
  • Minimum of 2 years of general accounting experience required
  • SOX experience preferred
  • Experience working within reconciliation software preferred
  • Demonstrated ability to quickly learn and optimize the use of technology preferred


  • Working knowledge of generally accepted accounting principles
  • Working knowledge of account reconciliations, credit card processing, and cash management functions
  • Working ability to communicate effectively with others using written and spoken English
  • Demonstrated ability to gather and scrutinize data to identify issues, patterns, and opportunities
  • Ability to recognize discrepancies in data and to respond to errors in a professional manner
  • Proficient ability to work under demanding time constraints and production goals
  • Ability to work collaboratively and cooperatively with others
  • Possess proficient analytical, problem-solving, and decision-making skills
  • Proficient ability to work cooperatively and collaboratively with others
  • Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences
  • Demonstrated agility to respond favorably to rapidly evolving systems, applications, organizational objectives, and internal processes
  • Proficient ability to use Microsoft office applications, including Microsoft Excel, PowerPoint and Outlook