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Manager, Global Trade Compliance in Grapevine, TX at GameStop

Date Posted: 12/7/2018

Job Snapshot

Job Description



Working independently, the Global Trade Compliance Manager will be accountable for managing the import/export processes and for ensuring compliance with all U.S. and foreign government laws and regulations. The Manger is responsible for expediting the flow of traffic to and from foreign destinations and for ensuring customs documentation meets all Customs and Border Patrol, BIS and Census Bureau regulations and requirements. Manager works closely with Freight forwarder/Broker to clear all shipments

in a timely manner. May negotiate with freight forwarders, logistics providers, suppliers or handle issues with customs officials. True first level manager who ensures that project/department milestones/goals are met and adheres to approved budgets. Has full authority for personnel actions. This role works with a supervisor frequently or infrequently as needed by either. Most activities may be performed without a supervisor’s advance approval.


  • Lead company-wide efforts to develop, document, and implement procedures to ensure compliance to import /export regulations of US Customs and various governments in which GameStop does business.
  • Responsible for managing all import processes including tariff interpretation, classifications, assists, duties, fees, taxes, and the accuracy of supporting documentation.
  • Interface with internal and external customers/vendors, freight forwarders/customs brokers, government agencies and
    other functional areas to ensure coordination of imports and exports.
  • Provide awareness and training of customs compliance requirements to internal business partners.
  • In conjunction with Supervisor, serve as the primary points of contact for all trade compliance communication with governmental officials.
  • Select, negotiate, contract, and manage the relationships with all third-party brokerage and transportation providers, including secondary provider sources.
  • Monitor import compliance laws and regulations that require public disclosure related to supply chain, including but not limited to the CA Supply Chain Transparency Act and the Dodd-Franklin Act – Conflict Minerals.
  • Create, implement, and oversee a supplier management program including metrics, quality/performance goals, and improvement processes.
  • Demonstrate contract drafting & thorough negotiation of contract terms and conditions as it relates to freight forwarders and other 3rd party transportation/logistics providers.
  • Must have experience in and the ability to understand and interpret complex import and export regulations.
  • Two or more years of experience with International Traffic in Arms Regulations (ITAR), Export Administration Regulation, Customs and Department of Treasury regulations.
  • Experience providing regulatory interpretation and guidance in the following areas: import and export control classification, export licensing, compliance training, import & export documentation, and tariff classification.


  • Detail and Quality Orientation — demonstrating exceptional mastery of project details while remaining focused on desired project and business outcomes; varying effectively between global and detailed perspectives with high levels of accuracy and follow-up
  • Continuous Improvement — proactively originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas, and implementing solutions.
  • Conducting Difficult Conversations demonstrating high risk tolerance for initiating and conducting difficult conversations; providing candid, effective feedback to others by focusing on behaviors and outcomes; and leveraging candor to move decisively through stalled initiatives
  • Cultivating Networks — Initiating and maintaining strategic relationships with stakeholders inside and outside the organization (e.g., customers, peers, cross-functional partners, external vendors, and alliance partners) to advance business goals


  • Bachelor’s degree from an accredited program in general business, management, leadership, logistics, engineering, or related academic discipline; master’s degree preferred.
  • At least seven (7) total years of experience in international supply chain management, with at least 3 of those years in a role primarily dedicated to managing imports, duty and brokerage, customs, and developing and managing international transportation programs.
  • Formal training or certification in risk management methodologies.
  • Occasional (less than 10%) Domestic travel may be required to freight forwarder sites as needed
  • Licensed US Customs Broker preferred


  • Expert understanding of US Customs and Border Protection regulations, including customs valuations and classification under the Harmonized Tariff Schedule; country of origin and marking issues, record keeping requirements, and supply chain security regulations as they relate to imports and exports
  • Model the behaviors expected of all GameStop leaders including, but not limited to, a drive for results, with a demonstrable bias for action; high levels of emotional intelligence, maturity, and professionalism; giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity.
  • Expert relationship building skills, demonstrated through a demonstrated ability to construct productive, sustainable cross-functional partnerships. Create a work environment that encourages diversity, inclusion, and respect.
  • Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization. Ability to integrate with leadership and interact effectively with all levels of internal and external personnel to build effective working relationships.
  • Proficient presentation skills to present information to an audience of varying responsibility within the company effectively
  • Expert ability to analyze and apply regulations to various import and export business processes and functions
  • Possess a broad and enterprise view of the business and its relationships to procurement and logistics
  • Proficient situational analysis, negotiation, problem solving, and decision-making abilities. Strong analytical and critical thinking skills with demonstrated ability to apply these skills to resolve complex issues.
  • Expert ability to communicate with others of varying knowledge and responsibility throughout the organization by using spoken and written English
  • Ability to work under demanding time constraints and production goals. Ability to organize, establish priorities, lead, and execute assignments to completion on multiple tasks, under strict deadlines and changing priorities.
  • Must possess the ability to prioritize, organize and multi-task in a flexible, fast paced and challenging environment to effectively meet deadlines
  • High proficiency in the use of PC software tools (primarily MS Office) for reports, analysis, audits, and presentations.
  • Proficient knowledge of employee development: talent assessment, competency-based development, motivation and reward
  • Ability to effectively recruit, hire, coach, train, develop, retain, and redirect others as needed in order to produce a successful team
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities