Part Time Apple Specialist in Redmond, WA at GameStop

Date Posted: 8/7/2018

Job Snapshot

  • Location:
    7425 166th Avenue Northeast
    Redmond, WA
  • Experience:
    Not Specified
  • Date Posted:
    8/7/2018

Job Description

Description:

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

- Deliver Financial Results:
— Meet or Exceed Profitability Goals
— Deliver on Apple Service Metrics (PSP, CSAT, ACSE)
— Embrace a culture around Customer Satisfaction that meets the company's expectations
— Embrace a culture around operational excellence within the store and service department
- Enhance the Customer Experience:
— Embrace a culture where all store employees utilize the Apple Customer Experience program to provide a transformational experience
— Maintains their training requirements around our products, services, and operations in order to provide the best possible customer experience
— Maintain all required service certifications as outlined by Apple
- Enhance the Employee Experience:
— Encourage a culture around open and honest feedback amongst the team