Product Enrichment Specialist in Grapevine at GameStop

Date Posted: 4/11/2018

Job Snapshot

Job Description

Description:

SUMMARY

The Product Enrichment Specialist plays a vital role in furthering content-related efforts for all product lines for GameStop’s digital and physical channels. Ensuring a world-class enterprise shopping experience to drive higher traffic and sales conversions, the associate will be responsible for regularly working with publisher partners and various internal teams to effectively amass content, initiating insightful analytics to improve customer experience, provide ideas for and actively partake in creating content when need identified. Associate will interact with his or her supervisor as needed to receive guidance and feedback. Some decisions may require a supervisor’s advance approval.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*


•        Ensure world-class product information for various current and future product lines including but not limited to: Xbox, PlayStation, Switch, PSP, DS, Collectibles, Accessories, Strategy Guides and additional products related to our core audience (“Content” includes digital assets such as screen shots, box art and videos as well as product meta-data such as ESRB ratings, product specifications, product contents, etc.).


•        Identify, and when needed assist with, opportunities to create unique content for products on site. This may include writing basic copy or helping facilitate product shots/video.


•        Create and maintain database entries for products that will appear online including daily data changes.


•        Ensure the confidentiality and secure handling of embargoed information provided by other teams and publishers to ensure such information is not released to the public until approved.


•        Obtain new product data and images from brands and 3rd party representatives.


•        Enter new product information into internal content management systems.


•        Complete data updates and data fixes as directed.


•        Track and update related product information including bonus items, release date availability, price drops, and special notices and disclaimers related to products.


•        Maintain and create relevant associations between products including upsells, cross sells and digital to physical relationships.


•        With minimal supervision balance competing and changing priorities.

RELATED COMPETENCIES


•        Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.


•        Customer Focus – Making customers and their needs a primary focus of one’s actions.


•        Managing Work – Effectively manages one’s time and resources to ensure that work is completed efficiently.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)


•        High School diploma or GED.


•        Previous experience within e-commerce preferred


•        Previous experience working with digital assets and related asset management tools preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES


•        Working knowledge of basic HTML, FTP and file editor applications


•        Possess proficient analytical, problem solving and decision-making skills to interpret data and make subsequent decisions and recommendations


•        Proficient ability to communicate effectively with others using spoken and written English


•        Basic knowledge of Windows-based business computers and Microsoft Office programs; specifically, Excel, Outlook, and Word


•        Ability to organize, prioritize and control job responsibilities to meet deadlines


•        Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities