Senior Manager Corporate Systems in Grapevine, TX at GameStop

Date Posted: 11/8/2018

Job Snapshot

Job Description



Working independently, the Corporate Systems Senior Manager manages technical teams responsible for feature design/development, maintenance, and production support of a successful, high-volume, high-availability applications. This position manages deliverables, project documents, system architecture, and engages with business stakeholders and other IT groups.  In addition, this position develops and maintains new and existing processes to ensure quality in delivery. This position interacts with their manager as needed by either. Most activities are completed without a supervisor’s approval.  Some non-routine activities will require a supervisor’s advance approval.


  • Collaborate with different constituencies within the organization in order to build consensus around ideas for improvement and other initiatives.
  • Manage the development lifecycle and technical risks.
  • Communicate and enforce coding standards; perform code reviews.
  • Ensure/facilitate effective communication between team members and teams.
  • Manage technical resources within budget and schedule commitments.
  • Identify opportunities for improvement and make constructive suggestions for change.
  • Manage, coach, train, mentor, recruit and discipline others to build a successful team.
  • Challenge others to develop as leaders while serving as a role model.
  • Remain on the forefront of emerging industry practices
  • Model the behaviors expected of all GameStop leaders including, but not limited to, a drive for results, with a demonstrable bias for action; high levels of emotional intelligence, maturity, and professionalism;  giving, receiving and responding to feedback effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity
  • Drive outstanding business results through traditional management functions including, but not limited to, sourcing and selecting talent, coaching and development, workforce and project scheduling, performance assessment, and general talent planning
  • Create a productive, collaborative work environment by developing a common vision, setting clear objectives, facilitating teamwork, recognizing and rewarding outstanding performance, encouraging risk tolerance, and maintaining open communications


  • Building Strategic Working Relationships – Developing and using collaborative relationships to facilitate the accomplishment of work goals.
  • Coaching – Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
  • Strategic Decision Making – Obtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
  • Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position related areas; keeps up with current developments and trends in areas of expertise.


  • Bachelor’s degree in Information Systems, Computer Science Information Systems, Engineering or related field, or equivalent year-for-year work experience in an IT or other related field required
  • At least 7 years overall software development experience with at least 3 years as a software development manager or lead.
  • At least 5-7 years of application design and development experience in Microsoft-based design/development 
  • Experience implementing or supporting Microsoft Dynamics 365 preferred.
  • At least 5 years of experience supporting or managing Financial related software applications


  • Proficient ability to manage the technical and functional design, and code reviews of retail store systems working in conjunction with other teams garnered from previous work experience
  • Proficient knowledge of SAFe / Agile Software (SCRUM) development principles
  • Ability to effectively coach, develop, retain, train, hire, and discipline others in order to produce a successful team.
  • Proficient ability to communicate effectively with others using written and spoken English including the ability to provide clear, constructive feedback to team members
  • Working knowledge of local syntax SQL (Standard Query Language) programming including the ability to understand relational data models
  • Knowledge of high volume Retail applications experience preferred
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
  • Consistently follows and adheres to all GameStop Affirmative Action Program-related policies and procedures
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
  • Proficient ability to maximize the performance of others through the use of clearly defined expectations and related goals, daily coaching focused on behaviors and outcomes, skills development, individual development plans, and scheduled performance appraisals
  • Proficient understanding and application of emotional intelligence, including the ability to manage own and others’ emotions effectively
  • Proficient ability to work cooperatively and collaboratively with others; conduct working relationships in a manner acceptable to others and to the organization
  • Proficient relationship building skills, including the capacity to predict and manage behavior, build and leverage cross-functional partnerships within and outside of the organization, and leverage influential leadership
  • Ability to model consistently GameStop’s commitment to a respectful, diverse, inclusive, and collaborative work environment