Supply Chain Software Analyst in Grapevine, TX at GameStop

Date Posted: 1/9/2020

Job Snapshot

Job Description


Working under general supervision, the Supply Chain Software Analyst will work on assignments that enable our warehouses to run smoothly on a day-to-day basis. The Supply Chain Software Analyst works closely with stakeholders to understand their business processes and how that is supported throughout the application portfolio.  The analyst serves as a subject matter expert, performing hands-on configurations, enhancements and research as well as coordinating closely with the development team and third-party partners for more complex enhancements and changes.  The analyst also participates in support activities, providing guidance and direction to the support team as well as actively engaging in escalated issues requiring more hands-on assistance.  The primary business outcome from the analyst excellent customer service through a mastery of the core toolsets, processes and procedures and consistent completion of work assignments on an independent basis.


• Ensure stability in the production environment via a strong commitment to quality in all solutions.  This includes establishing necessary monitoring and support of information systems.  This also includes close coordination with the support team and participation in problem resolution as required.

• Oversee the stability and reliability of the application portfolio for existing and future warehouse system applications through collaboration with the support team as well as hands-on contributions.

• Operate within Scaled Agile Framework for Enterprises (SAFe) to deliver on system changes and enhancements as required by the business.

• Apply problem solving skills directly related to Supply Chain Systems software and assets.

• Leads complex system investigations and research activities for complex problem solving.

• Assist Quality Assurance in testing and remediating defects

• Work collaboratively with others within and outside of his or her function to achieve goals, simplify processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time

• Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible

• Manage relationships in ways acceptable to the others and to the organization in compliance with all respectful workplace policies

• Perform on call duties on rotation with other developers when required.


• Innovation – Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.

• Continuous Improvement – Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact.

• Contributing to Team Success – Actively participates as a member of a team to move the team toward the completion of goals.

• Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.


• BS in computer science, information systems or a related field or equivalent experience required

• Experience and working knowledge of Distribution Center and Supply Chain Systems and processes

• Hands-on experience with top tier warehouse management system (Manhattan and/or JDA preferred)

• Visual Studio C# and Visual Basic 6 Development experience desired

• Must be able to work a flexible schedule including evenings, weekends, and extended hours to support the business as needed


• Working knowledge of syntax SQL (Standard Query Language) skills with the ability to understand relational data models

• Strong data analysis skills and ability to relate data to business processes

• Ability to exchange ideas and communicate effectively with others of varying technological knowledge using written and spoken English

• Ability to respond to related business needs as required during non-traditional, "on call" hours

• Proficient ability to work collaboratively with others; conduct working relationships in a manner acceptable to others and to the organization

• Experience with software development lifecycle methodologies, including Agile and Waterfall.

• Strong problem solving skills and ability to identify innovative solutions, including new products

• Proficient analytical skills, including the ability to evaluate existing or proposed new solutions for potential flaws or improvement opportunities – including alignment to departmental goals and standards

• Capable and comfortable at navigating complex environments and working across teams; effective at communicating priorities, delivery expectations, risks and concerns to management

• Demonstrated solutions development ability, including innovative thinking, creative problem solving, and the ability to execute quickly while maintaining high quality expectations

• Proficient written and verbal communication skills using spoken English, including the ability to explain complex ideas to others with varying levels of expertise throughout the organization and with potential business partners

• Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities

• Proficient ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization

• Proficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, PowerPoint and Word

• Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences